Shipping policy

Shipping Policy – Superstud

At SUPERSTUD, we are committed to delivering your orders safely and on time. To ensure smooth and reliable deliveries across India, we ship all our products through Shiprocket, a leading logistics and courier aggregation platform.

Shipping Coverage

We currently ship across India to all serviceable PIN codes supported by our courier partners via Shiprocket.

Order Processing Time

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

  • Estimated Delivery Time: 3–7 business days

  • Delivery timelines may vary depending on:

    • Delivery location

    • Courier partner

    • Weather conditions or unforeseen logistics delays

Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout based on:

    • Order weight

    • Delivery location

    • Courier partner availability

  • All applicable charges will be clearly shown before placing the order.

Order Tracking

Once your order is shipped, you will receive tracking details via SMS or email.
You can track your order in real time using the Shiprocket tracking link provided.

Delays & Unforeseen Circumstances

While we strive to meet estimated delivery timelines, SUPERSTUD is not responsible for delays caused by:

  • Natural calamities

  • Courier partner issues

  • Remote or non-serviceable locations

  • Government restrictions or force majeure events

Incorrect Address & Failed Deliveries

  • Customers are requested to provide complete and accurate shipping details.

  • SUPERSTUD will not be responsible for delays or non-delivery due to incorrect or incomplete addresses.

  • Re-shipping charges may apply in case of failed delivery attempts.

Damaged or Missing Items

If you receive a damaged product or notice missing items:

  • Contact us within 48 hours of delivery

  • Share clear photos/videos of the product and packaging for verification

Contact Information

Trade Name: SUPERSTUD
📍 Address: Palanpur Canal Road, 147-Rajhans Platinum Plaza, 395009, Surat, Gujarat, India
📞 Phone: 7202000204
📧 Email: anurags0501@gmail.com